Account
How do I create an account on FPS Casino?
All you need to do to get started is click the “Registration” button and fill in all fields. You will then be sent a confirmation email with a link.
What should I do if I forget my password at FPS Casino account?
If you've forgotten your password, click on the "Forgot Password?" link on the login page. Enter your registered email address, and we'll send you instructions on how to reset it securely.
Can I change my registered email address?
Sorry, but that's impossible.
Can I change my personal details after registering at FPS Casino?
Yes, you can update most of your personal information, such as your address or phone number, within the "My Profile" or "Account Settings" section after logging in. For security reasons, some changes may require verification.
How can I close my FPS Casino account?
If you wish to close your account, please contact our customer support team. They will guide you through the necessary steps to ensure your account is closed properly.
Is account verification required and why?
Yes, account verification (KYC) is required to ensure security and comply with regulatory requirements. This process helps us confirm your identity and age, prevent fraud, and provide a safe gaming environment for everyone. As a rule, you will need to provide identity documents and proof of residential address.
What should I do if I suspect unauthorized access to my account?
If you suspect that someone has gained unauthorized access to your account, change your password immediately and contact FPS Casino support right away. We will help you secure your account and investigate any suspicious activity.
Is it possible to have more than one account at FPS Casino?
No, according to our Terms of Use, each user may have only one account at FPS Casino. Creating multiple accounts is against our policy.
How do I update the email address linked to my account?
For security reasons, changing the email address associated with your account often requires contacting customer support. This helps us make sure that you are the one submitting the request.
Can I temporarily suspend or exclude my account from the system?
Yes, FPS Casino offers responsible gaming tools, including options for temporary self-blocking or self-exclusion. Usually, these options can be found in the “Responsible Gaming” or “Account Limits” section of your profile, or you can contact support for assistance.